Welcome to our My Maid, LLC

FAQs

FAQs - Frequently Asked Questions

Got questions about My Maid’s cleaning services? We’ve got answers! Check out our FAQs below to find the information you need.
As a locally owned and operated family business, our community matters to us. We take pride in delivering reliable and high-quality cleaning services to our neighbors. Our commitment to your satisfaction is backed by our exclusive 24-hour clean warranty. We are also fully licensed, bonded, and insured, and every member of our team undergoes thorough background checks and extensive training to ensure your peace of mind.
We offer convenient payment options for your ease. You can pay securely online through our user-friendly payment system. For specific payment methods and details, please reach out to our customer support.

No, you do not need to be home during the cleaning. Many of our clients prefer to schedule cleanings while they are away, allowing them to return to a beautifully cleaned home. Rest assured, our professional and trustworthy team will treat your space with respect and care.

Absolutely! We understand that pets are part of the family, and our team is trained to work comfortably around your furry friends. If you have any specific instructions or concerns regarding your pets, please let us know, and we’ll accommodate your preferences.
Yes, we do! We offer eco-friendly, green cleaning options upon request. Our commitment to environmental responsibility means we use environmentally safe products and practices to ensure a healthy home for you and a healthier planet for all of us. Just let us know your preference when scheduling your cleaning.

If you have any additional questions or require further clarification on any topic not covered here, please don’t hesitate to contact us. We’re here to provide the information and assistance you need for a smooth and satisfying cleaning experience.